Refund Policy

Thank you for choosing GO Logistic. We are committed to providing excellent services. This Refund Policy outlines the conditions under which refunds may be granted. By using our services, you agree to the terms of this Refund Policy.

Eligibility for Refund

• Refunds are applicable only for services booked directly through GO Logistic's official platform.
• Requests for refunds must be made within 14 days of the transaction or as specified in the respective service terms.
• Services canceled due to delays or errors caused by GO Logistic may qualify for refunds.
• Refunds will not be granted for cancellations or delays caused by unforeseen events, including natural disasters or external factors beyond our control.

Process for Requesting a Refund

1. Contact our customer support team via email at contact@gocompany.com or by phone at +91 484 123 4567.
2. Provide all necessary details, including the booking ID, transaction date, and reason for requesting a refund.
3. Submit any supporting documentation, such as receipts or proof of payment.

Refund Processing

• Upon receiving your refund request, we will review it within 7 business days.
• If approved, the refund will be processed to the original payment method used during the transaction.
• Refunds may take up to 14 business days to reflect in your account, depending on your financial institution.

Exclusions

• Refunds are not applicable for services marked as non-refundable or promotional offers with no refund policy.
• Refunds are not available for delays or issues caused by third-party service providers not affiliated with GO Logistic.
• Misuse of services or violations of our terms and conditions will disqualify you from receiving refunds.

Amendments to Refund Policy

GO Logistic reserves the right to modify this Refund Policy at any time. Changes will be communicated through our official channels, and continued use of our services constitutes acceptance of the updated policy.

Contact Information

GO Logistics
Ground Floor, 16/1270, Semnari Road, Aroor Thoppumpady Road,
Teresa Manganiellos English Medium Nursery School,
Edacochin, Kochi, Ernakulam, Kerala, 682010, India.
Email: info@gologisticsindia.com (if applicable)

Governing Law

This Refund Policy is governed by the laws of India. Any disputes arising from this policy will be resolved under the jurisdiction of Indian courts.